These sure are strange times and things keep changing daily, so we have put together a little information for and your peace of mind, on what we are doing to ensure the health and safety of you and our dream team at Livify.
While COVID-19 has affected a lot of other things, it has not slowed down our processing and shipping times. We are still processing your orders within 24 hours on business days and all orders placed on a Friday or over the weekend will be processed by the following Monday. In addition, we choose to ship with FedEx so we can ensure the fastest delivery (because we know you just can't wait to get in them).
What's more, from now on we will be providing contactless delivery so that you can maintain your social distance and remain safe in your home, and as always, your shipping is completely FREE within Canada.
Some exceptions for customers living in remote areas will apply, and delivery times may be slower, but we are doing everything in our power to ensure your Freddy's get to you as soon as possible.
We have shifted all of our support staff to work from home and with your help, intend to keep everyone employed where possible. Our kickass team is what makes Livify what it is, and we will be doing everything in our power to support them during this period.
We may be a young company, but we are doing everything we can to be there for you and our team. We love the Freddy community and COVID-19 won’t come in the way of that. Visit our website or engage with us through our social media channels, we want to hear from you!